Guarantee
You need to know your equipment will do the job for your mine site. As manufacturers with more than two centuries of combined experience in the mining industry, we know the importance of reliable equipment.
Therefore, we offer an industry-leading guarantee on all of our pumps, replacement parts, slurry pump parts and custom castings.
We guarantee:
- Precision castings with exact tolerances – your parts will fit as promised
- Precise machining of material and end use with the correct casting process – to optimize production of every piece to our exacting standards
- Use of our own high-quality alloys and ceramics in all manufacturing – you can count on reliable, long-term performance and resistance to corrosion, abrasion and impact
- A rigorous quality check of every component, pump, or custom fabrication before shipping
We guarantee* our pumps and replacement parts and slurry pump parts, against faulty workmanship, defects in construction and flaws in materials. All of our products are guaranteed to be free of manufactured defects, faulty workmanship, and material flaws for one year from the date of arrival on your site or one full year from the date of installation, whichever comes first.
We also promise to keep the parts you need in stock and to respond quickly to any questions or concerns you may have.
When you select ICS parts or Replacement Warman® parts, you can expect better than OEM parts. All of our patented replacement parts will fit current ‘AH’ pumps but offer greater reliability and performance. We back our parts with a 100 percent replacement guarantee.
Contact us to discover how our guaranteed solutions can benefit your operation.
*Our reliability guarantee applies only to normal wear and tear; it does not apply to mishandling or incorrect usage during transport, storage or operation.
How does ICS Wear Group custom design new parts?
- With over 10,000 drawings and patterns throughout our various facilities, we recognize that the parts you may be purchasing are not meeting the extreme demands of your operation. There is always one area of your system that is prematurely failing and with those failures, come lengthy downtimes and high costs.
